We only collect personal information that you choose to share with us — your name, email address, and phone number if you contact us, plus whatever details you include in the body of your message. We use that information for one purpose: to write back to you. We do not sell it, lend it, license it, or share it with marketing partners or advertising networks. We store it on the same servers that run this site, kept reasonably long enough to follow up on your inquiry — usually six to twelve months, sometimes longer for orders or projects with open warranty. You may request a copy of everything we hold, ask us to correct mistakes, or have it deleted entirely. Just send a note and we will act on it within thirty days. If you feel we have not handled your data properly, you have the right to lodge a complaint with your local data protection authority.
Cookies on this site are limited to the basics — keeping you signed in, remembering the items you've added to your cart, and recording the language and currency you've chosen. Nothing analytical, nothing for advertising, nothing shared with a third party. We do not use Google Analytics, Facebook Pixel, or any equivalent tool. We do not embed third-party content that drops its own tracking cookies. You can clear all cookies for this domain in your browser settings and the site will continue to work. The cookie that remembers your consent choice itself expires after twelve months; you can revisit your preferences any time by clearing it.
Anything we keep about you is yours to access, edit, port, or remove. Just email us and we'll act on the request within thirty days at no cost. That includes asking for a copy in CSV or JSON, restricting how we process specific records, withdrawing consent for communications, and erasing your records entirely (subject to any legal requirement to retain order data for accounting purposes). Concerns about how we handle your data can also be escalated to the data-protection authority in your jurisdiction. Just email hello@freshmarketco-57193.com.